At FYAO, our goal is to build a reputation for unmatched quality among the outdoor enthusiasts using our products. Our soft goods are covered by a lifetime guarantee. Should one of our soft goods fail during normal use due to defect in materials or workmanship, we will, at our discretion, repair or replace it free-of-charge. FYAO hard goods are covered by a limited one-year guarantee. Our guarantee does not apply to accidental damage, misuse, mishandling, or alteration. To initiate service under this guarantee, bring both the FYAO product and sales receipt to your FYAO dealer for evaluation. They will replace or forward the goods to us for repair or replacement as appropriate. Thank you for choosing FYAO.